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Customer Reviews of Home Dog Training Brooklyn NY - Bark Busters

We place a very high value on customer feedback to ensure we stay in tune with our clients needs and expectations and continue to deliver excellent results and customer service. Every customer is given a feedback form which may be returned freepost to our Head Office. The feedback is logged, and where client permission has been given, the testimonials from those feedback forms are published below.

I had Delilah in my home for 1 week and was not able to introduce her to my daughter's dog Bentley with comfort. She is a 3 pound doxie and he is a 5 year old doxie. Rob came to our home and within 15 minutes Bentley (the 5 year old) looked less stressed and everyone was able to relax. His helpful tips and knowledge have helped us achieve a calm and happy environment. By the end of the visit, even I was amazed at how much progress was made with both dogs. They can now play together, which was one of our goals. I cannot thank him enough....
MARY ELLEN B., Staten Island, New York 5th September 2017
Trainer's Comments
Thank you Mary Ellen. You and your daughter were great students and your pups fun. Please keep the progress reports coming!


My training session with Robert was informative n amazing! With his help, my Maltese is realizing I am the leader not him n Robert has helped me set up boundaries for my dog where he can go in the house n can't go. Thank you Robert n am looking forward to our next training session!!!!
Ellen M., Breezy point, New York 14th August 2017
Trainer's Comments
Great job! Keep it up!


I first used Robert Machi for Dunkin' due to separation issues, very bad. Robert really observed and pointed out things going on with Dunkin, that had added to his anxiety. Recently, I had Robert back out because Dunkin bit someone. I thought he probably was protecting me, but the problem really was me! I didn't establish any boarders with Dunkin'. Robert was and is a very gentle person, no yelling at animals. He stayed, worked with us and believe it when I tell you by that evening, Dunkin was a different dog. He's happier too, he realizes he doesn't have to be involved in everything. Robert is amazing, I would tell anyone not to wait, get in touch with him and I promise he will solve your problem.
Judy C., Brooklyn, New York 17th July 2017
Trainer's Comments
Thank you so much :) What you wrote is very humbling. I'm really happy I was able to help! Call me if you run into any trouble.


Robert did an excellent job helping us with both of our dogs. He not only gave us hope, but he provided us with great tips/suggestions for the future. He was very personable and professional. We would absolutely recommend him to others and we look forward to our second session with Robert.
Brooke B., Brooklyn, New York 23rd May 2017
Trainer's Comments
You ladies did a terrific job. You make a great team. Keep doing what you're doing and we'll get there!


After one visit with Rob, it is like we have a new, calm, and obedient dog! Of course, it is our behavior that has changed. Rob helped us to understand how dogs think. We saw an immediate change in Harley, and she seems happier! We are continuing our exercises, and seeing results. Harley still challenges us but we are sticking to what we now know!
Barbara P., Staten Island, New York 27th April 2017
Trainer's Comments
You guys were so much fun and easy to work with and teach. Keep me posted if you have any questions. I'll see you soon!


Robert was wonderful! His training was calm and reassuring. We called Robert for help with doorbell barking, pulling on the leash when we go for walks, and barking at dogs when we're outside. Pepito responded immediately to the training tactics Robert showed us. He was very patient with me & my husband and went through everything clearly with us. We've been continuing what we learned and Pepito is already behaving better!
Amanda P., New York 6th April 2017


I live in Columbia, SC. and Bark Busters have a great poster that shows dog behavior. I contacted Bark Busters to put the poster in NOMA Bark Park, SC and they where very happy to help me out. This poster will help others at my park identify positive and negative behavior in dogs before it escalates into aggression. Thank you!
Kenneth S., COLUMBIA, South Carolina 22nd January 2017
Trainer's Comments
It's our pleasure to help!


While searching the net looking for trainers we came across Bark Busters. After reading the reviews we decided to put our trust in them. We met Robert for the first time and he was extremely professional. After just one visit with Robert I have seen an improvement. . We have 3 Chihuahuas (5, 8 & 9yrs old) and a year old Boxer. The Chihuahuas are constantly barking over a simple, knock, doorbell ring, or a new guest. My boxer loves to counter surf and jump. The methods that Robert has demonstrated to help in critiquing my dogs’ behavior have been successful. Robert has shown a tremendous amount of patience when working with each of our dogs and we can’t thank him enough! After only two visits our dogs know that change and new rules are going to be consistently applied. We are all looking forward to the next session. Thank you Robert!
Krissa S., Staten Island, New York 7th January 2017
Trainer's Comments
Thank you! You guys were terrific. 3 Chihuahuas and a boxer...what a crew! We'll catch up this week.


Robert is our trainer for Billie, I highly recommend him and Bark Busters. Their techniques are amazing. Within 1 day our girl is catching on to doing things the right way. We have a puppy who is biting while being groomed, jumping up, not listening to her name, and more. Robert gave us excellent training tips to get Billie to cooperate more with us. We have a long road ahead of us but we're so confident in improvement already! Thank you Bark Busters, and especially thank you to Robert!
Brianne H., Staten island, New York 12th December 2016
Trainer's Comments
Thank you! Billie really raises the stock for Wheatens. So cute. You guys did did really well. Let's catch up this week for an update!


Hi Rob, I just wanted to thank you so much for your fantastic tips and guidance regarding training Shammy and Emmy. My husband and I were so impressed by the way you were so "down to earth" and really so very helpful to us. We loved the way you trained us to handle Shamrock and that you were not judgmental about the mistakes we have been making with him throughout the years. We practiced the door bell and knock exercise and Shamrock (although being totally wiped out) acted favorably to our calling him back and standing by our side. It really was amazing! I can't wait to practice the Walking with him exercise tonight and practice the exercises you showed us. By the way, after you left last night, Emmy walked up to the Wee Wee mat and did her business twice and again first thing this morning! She started circling and we guided her to the mat and she was great! She did her business like a pro! I have to tell you that at first, my husband was very skeptical about dog training Shamrock because of Shammy's age and many health issues, but after he met you and you showed us your way of teaching, he is totally impressed with you and has become a true believer! We know that with practice, Shamrock will have far less anxiety and will be a happier family member! We will strive to be confident Pack Leaders! I just wanted to thank you so much and tell you how amazing you really are! Please forward this email to your company's Founders so they will know how excellent a Trainer you really are and how pleased we are with you. Your thoroughness, your communication response time and training are impeccable! Thank you again from the bottom of my heart! Warmest Regards, Sue P.S. We really hope you get on Shark Tank because this program is remarkable! We will definitely recommend you and your Company to all of our family and friends!
Susan M., Staten Island, New York 11th November 2016
Trainer's Comments
Wow! That is really humbling :) You guys were terrific. Thank you for trusting me to help! Keep me posted on the progress!


Grateful is an understatement. I am the proud owner of a 4 month old boxer pup. Her biting went from playful puppy nipping to aggressive growling and biting. I heard about Barkbusters from a friend, and decided to call. Best decision I have ever made. From the moment Robert Machi entered my home, I knew he was going to help. He spent so much time with Charlee and my family teaching us the techniques we needed to train Charlee. I had been so desperate, and now after only a short time, I see such a change in my boxer pup. Robert is a miracle worker, so patient with my pup. He truly cared about my pup, and it was so obvious that he loves what he does. We are continuing our sessions. I am beyond satisfied. Definitely worth every penny. I would highly recommend Robert to anyone in need of a trainer.
Patricia F., Staten Island, New York 11th October 2016
Trainer's Comments
That is really nice of you to say and to take time to post this. You guys were terrific and did a great job following along and starting those new habits...plus I'm a sucker for boxer puppies :)


I have a 9 month old hound dog mixed and he needed some training. I was so impressed on how much he learned in such a short time with Robert Machi. It was so exciting to see him following directions and for to learn a lot. The techniques he taught me have really worked. I know he will get better and better with me working with him. Thanks so much.
Elizabeth M., Brooklyn, New York 29th July 2016
Trainer's Comments
You are doing a great job! He is a bit stubborn so I know we'll be doing some more work together. We'll get there!


We met with Robert Machi, today. My rescue, Dunkin' has been having separation anxiety. Robert noticed things I didn't, he explained so much to me. I am going to implement what I learned immediately. He was very patient with us and not only went over everything, but we actually went thru the steps we discussed. He listened and explained. I feel so much better and Dunkin' had a great workout, he is sound asleep! I highly recommend Rob, and thank you again!
Judy C., Brooklyn, New York 5th February 2016
Trainer's Comments
Thank you, Judy. You were both great students!


I just wanted to share a mini success with you! We had an appointment with Dr. A today. IT WENT AH MAZING!!!! Dr. A and staff in the office couldn't believe the change!! We used your corrections and Gracie was so much more relaxed! No lunging and minimal barking !! Dr A couldn't believe it has only been two days since our first training!!! No muzzle and he checked her sutures and gave her a vaccination! THANK YOU!!!! You are our hero!!! Rob is excellent. If you are considering training for your dog...DO IT!!! It is worth every penny. I have a cane corso and Rob not only gave us the tools and techniques for correcting behavioral issues, he explained why the behaviors were happening. Correcting behavior is so much more manageable when you understand why you are doing it and why your dog is reacting like she is. The Bark Busters technique works!!! I am excited to continue this journey with Rob, Bark Busters, and my Gracie girl!!!
Laura K., Huguenot, New York 23rd October 2015
Trainer's Comments
Thanks so much for that. You guys are awesome!


Robert is a professional that was able to explain how to train our dog in actions and language we could understand. Just from the first lesson, he was able to give us the ability to have Emmy not run out the door which was one of our biggest concerns. He is an excellent teacher and an asset to the company.
Raimonda C., States Island, New York 24th September 2015
Trainer's Comments
Thank you very much! You guys were a lot of fun to work with.


Robert was great with our Goldendoodle puppy, Wally, and with us. We had a few issues with our boy, namely his jumping and biting and chasing the cats, the latter of which we had no idea how to deal with. Robert explained why Wally was behaving the way he was, and he gave us some great tools to teach him how to behave the way we wanted him too. We've been working with Wally and seeing great improvement. We can't wait for our next sessions with Robert!
Ilya and Margaret S., Brooklyn, New York 27th May 2015
Trainer's Comments
Thanks guys! You were terrific :)


Rob is wonderful. He was very patient with us and Jax, and made us feel very comfortable. His tactics are so helpful. He really helped us understand why Jax is behaving this way and how to communicate better with him. It was so exciting to see our dog responding well to the training, and we look forward to continuing.
Jessica D., Brooklyn, New York 28th April 2015
Trainer's Comments
Great job! Jax is awesome. He's just a really big puppy. To be a good trainer, I also need good students. You were on board from the beginning and I really appreciate it :)


Rob Machi spent 3 hours with us in the initial session, then about 2 hours in the followup. I have to say that his has been the most effective approach to helping us train our fearful 110 lb. cane corso puppy. He showed a real understanding of our dog and helped us with ways of training her without the use of endless treats. I understand that our dog's good behavior is dependent on our continued practicing with her but even after 3 weeks she is much improved. I highly recommend Rob.
Deborah D., Staten Island, New York 13th April 2015
Trainer's Comments
Thank you so much. It really made my day when I saw all the good work you have done with Pearl. Her response to me on our second session made me feel great :) She is a nervous girl but she was more relaxed and showed zero aggression to me.


Robert was amazing. He was so great at communicating with us and understanding our problems with Carlos. He was professional, but not too strict. He personalized the training so it was exactly what we needed. He was so helpful, and Carlos has been so much better. Robert could not have been anymore amazing!
Caitlin E., Great kills, New York 7th March 2015
Trainer's Comments
Thank you, Caitlin. You all did great. Carlos had a tough start in life before you got him. He had been through a lot. You're doing a beautiful job with him.


Rob Machi is a life saver...not only did he teach our puppy many things, but he transformed my wife and I into responsible pet owners. His endless patience and helpful training tips helped us very much. From useful dog walking tips, to teaching Max how to conquer his fear and walk up and down the stairs, he gives very simple tips on how to train your dog when he is with you on a training session or when he leaves so that you may practice on your own. He also came back 2+ years after he first met Max to follow up and reaffirm some training tips that we as the owners had stopped doing and it worked just as well as it had when we first met him. Rob is very helpful in understanding why dogs act the way they do (good or bad), which is very useful as well. I would continue to, and have recommended Rob to friends and family as he is a consummate professional and will always help in any way he can. Thanks again Rob, keep up the great work!!!
Jeremy S., Brooklyn, New York 2nd March 2015
Trainer's Comments
Thank you! You made my day. I'm so glad that you guys are doing so well. Max is too cute for his own good :)




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